Senior Software Developer (Operations)

Location: Istanbul Post date:  January 17, 2020

About Us

Customer experience management was complicated. We simplified it.  Alterna CX solution helps companies manage CX and get better results. Have full control over customer experience measurement, get timely insights, make smarter decisions with simplified AI technology and improve CX every day with Alterna CX.  Some of the most reputable companies in retail, insurance, and banking in Turkey including Akbank, İş Bankası, TEB, Koçtaş, Zubizu as well as a leading investment bank in India use Alterna CX.

About the job

As a Senior Software Developer, you will be part of an agile development team, building and working on our enterprise grade software systems running on the Microsoft .NET development stack. You will be working very closely with our Support Team, providing technical guidance to them and prioritizing implementation-support tasks. You will also provide coaching and mentoring for our junior developers. 


  • Design, build, and implement high quality integrations with our Engineering team
  • Identify, prioritize and execute tasks in the software development life cycle
  • Develop and maintain services used in application integrations
  • Collaborate with internal product team and vendors to fix and improve products
  • Document the integration design in accordance with best practices
  • Built reports and/or data extracts to support business analysis
  • Resolve system defects and develop solutions as needed
  • Provide technical assistance to troubleshoot and resolve integration errors to our customers

About you

  • BSc/BA in Computer Science or a related degree
  • Minimum 5-6 years development experience
  • Experience in software development, scripting and project management
  • Experience working with corporate level IT teams
  • Experience in C#, ASP.NET Web API, Single Page Application and CSS
  • Experience in JavaScript frameworks, i.e., Vue.js, AmpersandJS, is a huge plus
  • Experience in RESTful API’s and web services, multi-layer and multi-platform software development
  • Experience working with different databases systems: MSSQL, Solr, MongoDB
  • Proven ability to thrive in a challenging, demanding and rapidly changing environment
  • Experience working with CI-CD practice is a huge plus
  • Experience working with Kanban methodologies

About our working environment

  • We are working within an Agile environment, which means we expect you to adapt to changing situations (e.g., using French-press when the coffee machine is broken).
  • Some of us love wearing suits, some choose smart casuals and others love jeans and sneakers…
  • We evaluate candidates regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics

Some of our perks

  • Private health insurance
  • Lunch ticket
  • Free guidance for anything
  • Flexible working hours (Monday – Friday)
  • Day off on your birthday