Gain Immediate Insights into Customer Behavior
AI-Based Customer
Experience Management Solution
Alterna CX is among the top 3% of CX software vendors globally recognized by Gartner.
Our AI-based solution streamlines, simplifies, and organizes all the increasingly complex CX signals generated by customers via surveys, help desk conversations, complaints, social media, and other interactions.
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Turn Customer Feedback into Business Success
70%
Decrease in first response time
96%
Reach to NPS Detractors
30%
Increase in NPS