Gain Immediate Insights into Customer Behavior

AI-Based Customer
Experience Management Solution

Alterna CX is among the top 3% of CX software vendors globally recognized by Gartner.

Our AI-based solution streamlines, simplifies, and organizes all the increasingly complex CX signals generated by customers via surveys, help desk conversations, complaints, social media, and other interactions.

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Turn Customer Feedback into Business Success

70%

Decrease in first response time

96%

Reach to NPS Detractors

30%

Increase in NPS

Trusted by Top Brands Around the Globe

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BNP Paribas
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Ayoba