Al Ansari Exchange oCX Report
November 2024
- Al Ansari Exchange claimed the top spot among all fintechs in the UAE, achieving an impressive oCX score of 77.
- The average oCX score for UAE fintechs was 55, but Al Ansari Exchange exceeded this benchmark significantly with a score of 77.
- 83% of the reviews received were positive, only 6% were negative, with the remaining being neutral.
- The most reviewed topic was “Ease of Use of App” (39% of reviews), with an outstanding 90% positive sentiment.
- Their best-performing month was March 2024, with an oCX score of 81, while their lowest score was 74 in December 2023.
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