15th of March – 10.30 CET
Join our free online workshop
Our AI-based solution streamlines and organizes all the CX “signals” generated by your customers via surveys, text, complaints, social and digital conversations, and other interactions. Our machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.
During this one-hour free workshop, our Co-Founder Poyraz Özkan will share some use cases and AI models such as text analytics, predictive analytics, alert settings that you can:
Track, measure, manage, and improve your customer experiences,
Eliminate a significant amount of manual work for your team,
Improve your company’s response time to your customers,
Reliably determine what factors most contribute to higher CX quality and customer loyalty
Afterwards, our Alterna CX experts will be available for a Q&A session. Can’t make it? Register anyway and we’ll send you the recording once it’s available.