Machine Learning Engineer

Location: Remote

Post date: February 2022

About Us

Alterna CX is a growing technology company. Our machine learning powered voice-of-the-customer (VoC) solution helps companies to continuously improve customer and employee satisfaction. Gartner has recently named us as promising vendor among top 3% of vendors globally in its Magic Quadrant for Voice of Customer applications, along with Forrester recognizing our proprietary technology. We are working with some of the most recognized banks, retailers and insurers in Europe and Asia.

We are looking for a strong team player who will join our growing organization to influence the culture and help build our brand.

Responsibilities

Design, develop, test, deploy, maintain and improve the ML software.
Implement and evaluate cutting-edge machine learning algorithms over text and unstructured data.
Research on new developments in NLP field
Owning and managing the core ML and backend Python codebase
Work with other Alterna teams on client projects and support the entire project lifecycle from installation to go-live and maintenance phases
Provide ML expertise to Alterna clients where needed

About you

BSc in Computer Science or a related degree
MSc in Machine Learning/Data Science is a plus
Minimum 3 years of software development experience mainly on ML, especially on NLP
Fluency in written and spoken English
Strong development skills, with proficiency in Python
In-depth understanding of machine learning fundamentals and libraries libraries like PyTorch, TensorFlow, Numpy, Pandas, Gensim etc.
Kaggle achievements would be a plus
Good team player and have strong communicational and interpersonal skills
Eager to learn and experience new technologies

Knowledge and experience in

Developing web services (Restful, Soap, etc.)
Version control systems (like GitHub)
Databases (MongoDB and Apache Solr experience is a plus)
Linux environment and deployment methodologies (e.g. docker)