Product Owner

Location: Istanbul, Remote

Post date:  June, 2024

About us

Customer experience management was complicated. We simplified it. Alterna CX solution helps
companies manage CX and get better results. Have full control over customer experience measurement,
get timely insights, make smarter decisions with simplified AI technology and improve CX every day with
Alterna CX.

About the job

We are looking for a motivated teammate to participate in the creation of new products and features, from the idea stage to launch. You should combine a technical background with a business administration or UX discipline. Imagine developing a product where you are literally the main persona, driving its success and ensuring it meets user needs and market demands.


  • Collaborate with internal teams to develop Experience Management products that address market gaps and enhance customer satisfaction
  • Gather and analyze product requirements, prioritize feature implementations, and improve the overall user experience.
  • Coordinate with the engineering department to deliver product features
  • Facilitate biweekly sprint planning meetings
  • Conduct research to identify customer needs and market gaps
  • Propose product enhancements to improve user experience
  • Monitor and report on user reactions post-launch
  • Create support and training documents for internal and external users
  • Perform quality assurance controls in collaboration with the quality team according to user stories or feature analysis

About you

  • Bachelor’s degree in Computer Science or any other engineering discipline
  • Professional-level written and verbal communication skills in both English and Turkish
  • Previous experience with web-based B2B products
  • Strong passion for detailed feature design and problem-solving
  • Familiarity with market research, consumers behavior, and marketing techniques
  • Proficient in using project management tools such as Jira or Trello
  • Knowledge of Scrum methodologies
  • Excellent communication skills and the ability to collaborate effectively with cross-functional teams