A New Approach to Understanding and Measuring Employee Engagement
An expert opinion webinar with Joren Scharn, Digital Strategy and Innovation Lead, Rabobank Group and Poyraz Ozkan, Co-Founder of Alterna CX
According to Gallup’s research, the percentage of engaged workers is at its highest level since 2000, only 34%. But what exactly gets measured when it comes to employee engagement in today’s research? And to what extent does the current engagement research methods capture the essence of the fundamental changes in the workplace in recent years such as the rise of “agile”?
In this webinar, our expert opinion speaker, Joren Scharn, shared the results of his research study on employee engagement for the first time. We also discussed the difference between employee engagement and job satisfaction and why it is important for decision-makers to understand what to measure. Our discussion topics include:
- What are the issues companies face today (or issues they don’t know that they are facing!) regarding understanding the employee engagement
- What is the relationship between job satisfaction and employee engagement? What is the role of intrinsic motivation within this relationship?
- How can organizations use data and analytics to better understand and manage engagement?
Digital Strategy and Innovation Lead, Rabobank Group
Co-Founder, Alterna CX
With the increasing influence of agile in the way of working of organizations, it is more critical today to improve employee engagement as a lever for higher productivity and retention of key talent.
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