Dec 13, 2024 | Gulf Report, Reports
UAE & KSA Digital Shopping Apps oCX Report November 2024 The average oCX score of a digital shopping app in UAE and KSA combined is 34, reflecting a moderate performance across the sector. 64% of the reviews received were positive, 16% were negative, and the...
Dec 13, 2024 | Gulf Report, Reports
UAE Digital Banking Apps oCX Report November 2024 The average oCX score of UAE digital banking apps is 41, reflecting a moderate performance across the sector. 67% of the reviews received were positive, 18% were negative, and the remainder were neutral. The most...
Dec 13, 2024 | Gulf Report, Reports
KSA Digital Banking Apps oCX Report November 2024 The average oCX score of KSA digital banking apps is 59, indicating a strong overall performance across the sector. 68% of the reviews received were positive, 17% were negative, and the remaining were neutral. The most...
Dec 13, 2024 | Gulf Report, Reports
KSA Fintech Apps oCX Report November 2024 The average oCX score of KSA fintech apps is 9, reflecting a relatively low overall performance across the sector. 45% of the reviews received were positive, 35% were negative, and the remainder were neutral. The most reviewed...
Dec 13, 2024 | Gulf Report, Reports
UAE Fintech Apps oCX Report November 2024 The average oCX score of UAE fintech apps is 55, reflecting a strong overall performance across the sector. 70% of the reviews received were positive, 15% were negative, and the remaining were neutral. The most reviewed topic...
Nov 29, 2024 | Gulf Report, Reports
Namshi oCX Report November 2024 Unfortunately, Namshi ranked as the last among shopping apps in the UAE and KSA combined, with an oCX score of -48. The average oCX score for UAE and KSA shopping apps was 34, placing Namshi significantly below this benchmark at -48....
