There are three unique ways to retain your customers and navigate your customer retention strategy by leveraging a CX automation system. Decoding customer experience signals is the first step to…
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Bancassurer improves customer focus across the firm
Bancassurer Improves Customer Focus Across the FirmWe work with Alterna CX as they offer the best technology and strategic solutions for customer experience management by revealing our customers’ lifecycle and journey, which is one of the most critical factors in...
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Decreasing the complaints about insurance products
Decreasing the Complaints About Life and Non-Life Insurance ProductsA key success factor for Aksigorta is taking timely actions with our AI-enhanced Voice of the Customer Program. Monitoring all customer needs and loads of customer reviews helps us to take action and...
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Techcrunch Disrupt Berlin
We had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx
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“Customer Experience Design” Training for Mentoro
Last week, our team members Hamit Hamutçu and Mert Yücesoy gave a “Customer Experience Design” training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique...
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Show and Tell at Digital Insurance Agenda 2017 #DIAamsterdam
It was great to be back on the Show & Tell stage at DIA Amsterdam. Alterna Team team members Poyraz Ozkan and Mert Yucesoy presented Alterna CX Customer Experience platform to a crowd of 800+! #DIAamsterdam #Insurtech #DIA2017 #alternateam
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Digital Insurance Agenda (DIA) Barcelona 2016
We presented Alterna CX to insurance industry leaders at Digital Insurance Agenda (DIA) Barcelona on April 21, 2016 along with 50 other handpicked fintechs
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