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Bancassurer improves customer focus across the firm

Bancassurer improves customer focus across the firm

Bancassurer Improves Customer Focus Across the FirmWe work with Alterna CX as they offer the best technology and strategic solutions for customer experience  management by revealing our customers’ lifecycle and journey, which is one of the most critical factors in...

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Decreasing the complaints about insurance products

Decreasing the complaints about insurance products

Decreasing the Complaints About Life and Non-Life Insurance ProductsA key success factor for Aksigorta is taking timely actions with our AI-enhanced Voice of the Customer Program. Monitoring all customer needs and loads of customer reviews helps us to take action and...

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Techcrunch Disrupt Berlin

Techcrunch Disrupt Berlin

We had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx 

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“Customer Experience Design” Training for Mentoro

“Customer Experience Design” Training for Mentoro

Last week, our team members Hamit Hamutçu and Mert Yücesoy gave a “Customer Experience Design” training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique...

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