Here is the three main benefits of CX management systems fueled by artificial intelligence and how they are transforming the ways we do business.
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CarrefourSA
Our Successful Collaboration with CarrefourSA The importance of transforming many open-ended comments from our customers into numerical values becomes critical day by day. Through our deal with Alterna CX, at this point we can determine the effects of the comments...
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CX Metrics NPS, CSAT, or CES: Is It Telling the Whole Story?
Beyond Customer Experience Metrics: Leveraging Text Analytics for Deeper Customer Insights and Improved CX Management
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Techcrunch Disrupt Berlin
We had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx
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“Customer Experience Design” Training for Mentoro
Last week, our team members Hamit Hamutçu and Mert Yücesoy gave a “Customer Experience Design” training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique...
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Show and Tell at Digital Insurance Agenda 2017 #DIAamsterdam
It was great to be back on the Show & Tell stage at DIA Amsterdam. Alterna Team team members Poyraz Ozkan and Mert Yucesoy presented Alterna CX Customer Experience platform to a crowd of 800+! #DIAamsterdam #Insurtech #DIA2017 #alternateam
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Digital Insurance Agenda (DIA) Barcelona 2016
We presented Alterna CX to insurance industry leaders at Digital Insurance Agenda (DIA) Barcelona on April 21, 2016 along with 50 other handpicked fintechs
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