Here is the three main benefits of CX management systems fueled by artificial intelligence and how they are transforming the ways we do business.
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Here is the three main benefits of CX management systems fueled by artificial intelligence and how they are transforming the ways we do business.
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Our Successful Collaboration with CarrefourSA The importance of transforming many open-ended comments from our customers into numerical values becomes critical day by day. Through our deal with Alterna CX, at this point we can determine the effects of the comments...
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Beyond Customer Experience Metrics: Leveraging Text Analytics for Deeper Customer Insights and Improved CX Management
read moreWe had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx
read moreLast week, our team members Hamit Hamutçu and Mert Yücesoy gave a “Customer Experience Design” training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique...
read moreIt was great to be back on the Show & Tell stage at DIA Amsterdam. Alterna Team team members Poyraz Ozkan and Mert Yucesoy presented Alterna CX Customer Experience platform to a crowd of 800+! #DIAamsterdam #Insurtech #DIA2017 #alternateam
read moreWe presented Alterna CX to insurance industry leaders at Digital Insurance Agenda (DIA) Barcelona on April 21, 2016 along with 50 other handpicked fintechs
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