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What Sets the Most Popular EMEA Neobanks Apart

What Sets the Most Popular EMEA Neobanks Apart

For customers, this analysis reveals a clear choice: the gap between the best and rest in EMEA digital banking is substantial and likely growing. With the Top 5 achieving exceptional satisfaction on app usability (92%) while delivering superior money transfer experiences and more acceptable fee structures, the quality of your chosen neobank significantly impacts your daily financial experience.

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Top 5 Voice of Customer Challenges Midmarket Companies Face

Top 5 Voice of Customer Challenges Midmarket Companies Face

Understanding your customers isn’t just important—it’s essential for survival and growth. For midmarket companies, building an effective Voice of Customer (VoC) program can be the difference between thriving and merely surviving. However, despite the clear benefits, many organizations struggle to implement comprehensive customer feedback systems that deliver actionable insights.

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Editor’s pick

NBA Finals Viewers Guide: Where to Watch Game 6 & Potential Game 7

NBA Finals Viewers Guide: Where to Watch Game 6 & Potential Game 7

Understanding your customers isn’t just important—it’s essential for survival and growth. For midmarket companies, building an effective Voice of Customer (VoC) program can be the difference between thriving and merely surviving. However, despite the clear benefits, many organizations struggle to implement comprehensive customer feedback systems that deliver actionable insights.

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Techcrunch Disrupt Berlin

Techcrunch Disrupt Berlin

We had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx 

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“Customer Experience Design” Training for Mentoro

“Customer Experience Design” Training for Mentoro

Last week, our team members Hamit Hamutçu and Mert Yücesoy gave a “Customer Experience Design” training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique...

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