Latest
Choosing the right Customer Feedback Software is essential for businesses that want to understand their customers, improve satisfaction, and drive growth. With so many options available, selecting the best tool can be challenging. Here’s what to consider to ensure you choose a solution that meets your needs and delivers actionable insights.
read moreMost Popular
Customer experience tools play a significant role in shaping how businesses interact with and serve their customers. These tools provide insights, automate processes, and improve engagement, all of which contribute to long-term business success. Companies that invest in these solutions gain a competitive edge by understanding customer needs and acting on valuable feedback.
read moreEditor’s pick
Customer experience analytics empowers businesses to gain critical insights needed to understand, measure, and improve customer interactions across all touchpoints. By systematically analyzing data from multiple channels, companies can identify meaningful trends, anticipate evolving customer needs, and create seamless experiences that significantly drive satisfaction, loyalty, and revenue growth.
read more
We had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx
read more
Last week, our team members Hamit Hamutçu and Mert Yücesoy gave a “Customer Experience Design” training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique...
read more
It was great to be back on the Show & Tell stage at DIA Amsterdam. Alterna Team team members Poyraz Ozkan and Mert Yucesoy presented Alterna CX Customer Experience platform to a crowd of 800+! #DIAamsterdam #Insurtech #DIA2017 #alternateam
read more
We presented Alterna CX to insurance industry leaders at Digital Insurance Agenda (DIA) Barcelona on April 21, 2016 along with 50 other handpicked fintechs
read more