Understanding how customers feel about your brand, products, or services is no longer optional—it’s a necessity. Customer Sentiment Analysis is the process of interpreting and categorizing customer opinions, emotions, and attitudes from various sources like reviews, social media, surveys, and more. When done accurately, it provides actionable insights that can shape your business strategies and improve customer satisfaction.
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Exciting News for E-commerce: New Data Sources Added!
We’re thrilled to announce that we’ve added three leading marketplaces—Amazon, Walmart, and Target—as ready data sources, making it easier than ever for e-commerce, customer experience, and marketing teams to turn customer feedback into business results with the power of AI!
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Building Customer Loyalty: Steps to Foster Long-Term Relationships
Building customer loyalty is a cornerstone of sustained business success. Loyal customers not only drive repeat revenue but also become brand advocates, promoting your business organically. This blog explores actionable steps to help you cultivate loyalty and retain customers.
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