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Akbank Customer Success Story

Dec 2, 2025 | Case Study

Customer Success Story Europe's Leading Bank Manages CX Proactively Akbank, one of the leading banks in Europe, uses Alterna CX since 2017 to measure customer experience everyday in more than 800 of its branches, digital banking channels and its contact center. Going...

Aksigorta Customer Success Story

Dec 1, 2025 | Case Study

Customer Success Story Decreasing the Complaints About Life and Non-Life Insurance Products A key success factor for Aksigorta is taking timely actions with our AI-enhanced Voice of the Customer Program. Monitoring all customer needs and loads of customer reviews...

Ayoba Customer Success Story

Nov 3, 2025 | Case Study

Ayoba Case Study - Alterna CX Customer Success Story Powering Ayoba's Growth with AI-Driven Customer Feedback Analysis How Ayoba used AI to turn fragmented, multilingual feedback into product decisions that grew active users from 11M to 40M and lifted retention from...

How a Retail Real Estate Leader Optimized Mall Experiences

Oct 2, 2025 | Case Study

Retail Real Estate Leader Case Study | Alterna CX Case Study How a Retail Real Estate Leader Optimized Mall Experiences Learn how mall-level and store-level analytics helped drive shopper satisfaction and tenant strategy optimization Industry Retail Real Estate...