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Beyond Menu Case Study

Case Study How Beyond Menu Used Competitor Customer Feedback to Increase Restaurant Partner Sales src="https://alternacx.com/wp-content/uploads/2026/06/Beyond-Menu-EN-Cover.png" alt="Beyond Menu" class="imp-bm-image" Food Delivery Competitor Analytics AI-Powered...

Atasun Optik Customer Success Story

Customer Success Story How Atasun Optik Deepened Its Customer Experience Approach with Employee-Level NPS Tracking src="https://alternacx.com/wp-content/uploads/2026/07/Atasun-Optik-EN.png" alt="Atasun Optik customer success story cover" class="imp-at-image"...

Albaraka Turk Customer Success Story

Customer Success Story How Albaraka Turk Used AI-Powered VoC to Turn Cancellations into Record Credit Card Growth src="https://alternacx.com/wp-content/uploads/2026/05/Albaraka-Turk-Success-Story.png" alt="Albaraka Turk" class="imp-albaraka-image"...
Sompo Sigorta Success Story

Sompo Sigorta Success Story

Customer Success Story Innovative Insurer Improves 3rd Party Ecosystem Services Sompo Japan Insurance, the Turkish subsidiary of Sompo Japan Tokyo uses Alterna CX to track customer satisfaction for its auto and property divisions. The transactional NPS program makes...
Eureko Sigorta Success Story

Eureko Sigorta Success Story

Customer Success Story Bancassurer Improves Customer Focus Across the Firm We work with Alterna CX as they offer the best technology and strategic solutions for customer experience management by revealing our customers' lifecycle and journey, which is one of the most...
Koçtaş Success Story

Koçtaş Success Story

Customer Success Story Top Retailer Improves CX ML-based text analytics and sentiment analytics algorithms run for open-ended feedback. We can now identify the root cause for satisfaction and dissatisfaction almost in real-time. We can also observe trends at each...