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CX Planning for 2025: Improve Your E-Commerce & Retail Customer ExperienceStay ahead of the competition in 2025 by leveraging AI-driven solutions to streamline customer feedback, improve satisfaction, and deliver measurable business results for e-commerce and...
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Did Black Friday, once synonymous with jaw-dropping discounts and doorbuster deals, taken a turn for the worse? We set out to investigate whether shoppers are genuinely dissatisfied with the annual sales frenzy or if it’s just another social media buzz.
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A well-defined customer experience strategy can set your business apart in a competitive market. But with varying business needs, customer bases, and industry demands, there is no one-size-fits-all approach. The right strategy depends on your company’s unique circumstances, goals, and resources.
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We had a great time at #TechCrunch Disrupt Berlin! We showcased our customer experience solution Alterna Cx, met great people and startups from around the world #alternacx
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Last week, our team members Hamit Hamutçu and Mert Yücesoy gave a “Customer Experience Design” training as part of the Mentoro Platform. During the training, participants learned about the fundamentals of customer experience and acquired the skills to design unique...
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It was great to be back on the Show & Tell stage at DIA Amsterdam. Alterna Team team members Poyraz Ozkan and Mert Yucesoy presented Alterna CX Customer Experience platform to a crowd of 800+! #DIAamsterdam #Insurtech #DIA2017 #alternateam
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We presented Alterna CX to insurance industry leaders at Digital Insurance Agenda (DIA) Barcelona on April 21, 2016 along with 50 other handpicked fintechs
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