Best practice webinar series with IuteCredit to discuss how they’ve transformed their company culture through a comprehensive voice of the customer program
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What Awaits Customer Experience in Financial Services?
In our expert opinion webinar, we are joined by Graham Clark, experience management revolutionary and leader at Customer Results and Michelle Spaul, Customer Experience Consultant and Founder of Delta Swan, to uncover the challenges and opportunities for CX in the BFSI industry
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How to Build a Voice of the Customer Program?
How can financial services understand the root causes of the problems they face and identify pain points to act and improve their journeys and/or products?
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