How the Customer-Driven Agenda Shapes the Future of Insurance

How the Customer-Driven Agenda Shapes the Future of Insurance

How the Customer-Driven Agenda Shapes the Future of Insurance CX expert discussion with Kurt Neckebrouck, Market Development Manager at Baloise Insurance In our expert opinion session, we’ve invited Kurt Neckebrouck, Market Development Manager at Baloise...
The Future of Retail and Customer Experience

The Future of Retail and Customer Experience

The Future of Retail and Customer Experience Industry Leader discussion with Yenal Gökyıldırım, CEO of MediaMarkt, and Çağlar Göğüş, CEO of Doğan Holding Covid-19 crisis and the evolving customer behaviors have forced many retailers to adapt to mandatory shifts. These...
Smart Investment in AI for an Enhanced Customer Experience

Smart Investment in AI for an Enhanced Customer Experience

Smart Investment in AI for an Enhanced Customer Experience  In our expert opinion webinar, we are joined by Ansi Rona-Bayildiran, Director of Tinderbox Technologies, for a conversation to understand how it is possible to achieve both CX satisfaction and financial...
Understanding and Measuring Employee Engagement

Understanding and Measuring Employee Engagement

A New Approach to Understanding and Measuring Employee Engagement An expert opinion webinar with Joren Scharn, Digital Strategy and Innovation Lead, Rabobank Group and Poyraz Ozkan, Co-Founder of Alterna CX   According to Gallup’s research, the percentage of...