Smart Investment in AI for an Enhanced Customer Experience

Smart Investment in AI for an Enhanced Customer Experience

Dec 18, 2019 | Webinar

Smart Investment in AI for an Enhanced Customer Experience  In our expert opinion webinar, we are joined by Ansi Rona-Bayildiran, Director of Tinderbox Technologies, for a conversation to understand how it is possible to achieve both CX satisfaction and financial...
A Bank + Fintech Love Story

A Bank + Fintech Love Story

Dec 18, 2019 | Blog, Case Study

Together with Ümran Akbulut, Customer Experience Manager at İş Bank, our CEO Gurol Kurt spoke to Efma’s Boris Plantier about the origins of our successful collaboration.  How did the two of you meet? Ümran Akbulut: For İş Bank, a well-known and highly...