Nov 28, 2024 | Gulf Report, Reports
e& money oCX Report November 2024 e& money ranked as the 5th among fintechs in the UAE, with an oCX score of 35. The average oCX score for UAE fintechs was 55, placing e& money well below this benchmark at 35. 83% of the reviews they received were...
Nov 28, 2024 | Gulf Report, Reports
SAB Mobile oCX Report November 2024 Unfortunately, SAB Mobile ranked as the last among digital banks in KSA, with an oCX score of -2. The average oCX score for KSA digital banks was 49, placing SAB Mobile significantly below average with -2. 36% of the reviews they...
Nov 28, 2024 | Gulf Report, Reports
Al Rajhi Mobile oCX Report November 2024 Al Rajhi Mobile secured the 3rd place among digital banks in KSA, achieving an oCX score of 58. The average oCX score for KSA digital banks was 49, with Al Rajhi Mobile surpassing this at 58. 71% of the reviews they received...
Nov 28, 2024 | Gulf Report, Reports
Mashreq UAE oCX Report November 2024 Mashreq UAE secured the 7th place among digital banks in the UAE, achieving an oCX score of 31. The average oCX score for UAE digital banks was 41, with Mashreq UAE falling below this at 31. 65% of the reviews they received were...
Nov 28, 2024 | Gulf Report, Reports
ENBD X oCX Report November 2024 ENBD X secured the 5th place among digital banks in the UAE, achieving an oCX score of 40. The average oCX score for UAE digital banks was 41, with ENBD X just below this at 40. 63% of the reviews they received were positive, 23% were...
Nov 28, 2024 | Gulf Report, Reports
ADIB Mobile oCX Report November 2024 ADIB Mobile secured the 6th place among digital banks in the UAE, achieving an oCX score of 37. The average oCX score for UAE digital banks was 41, with ADIB Mobile falling slightly below this benchmark at 37. 59% of the reviews...
