Alterna CX Co-Founder and CEO, Gürol Kurt, recently joined the “CX Passport” podcast series and talked about “The one with the 1% diamond insight”. The program is hosted by Rick Denton, who leads a show about creating great customer experiences, with a dash of travel...
Listen Now Alterna CX Co-Founder and CEO, Gürol Kurt, has recently joined the “Talking CX – CX Around the World” podcast series. The program is hosted by Robin Miller and Graham Clark, who lead discussions and share stories about customer experience. Kurt with...
Making Insight Generation a Habit An expert opinion Podcast, featuring Aras Bilgen In our expert opinion podcast, Aras Bilgen, an expert on human-centric design with global industry experience, scholar and an author with a new book coming out, joined our...
In our expert opinion podcast, Corey User, a seasoned strategy and management consulting partner for the Banking and the broader FS industry at Wipro Digital, had a conversation with our Co-Founder, Poyraz Ozkan. As an initial response to the pandemic, banks, and...
Connecting the Dots Around the Customer An expert opinion podcast with Melih Özgül, Head of Customer Experience and Continuous Improvement at Metro C&C Turkey and Poyraz Ozkan, Co-Founder of Alterna CX In our expert opinion podcast, Melih Ozgul, Head of Customer...
Don’t Be Afraid to Ask Why: Text Analytics in Action A podcast with Engin Girisgen, Customer Success Director, Alterna CX and Ozan Arkan Can, Senior Machine Learning Engineer and Researcher, Alterna CX Today, consumers are sharing their emotions without any...